John Baptista Jr. has taught a countless number of individuals like yourself. His down to earth, practical approach to teaching, allows individuals to learn skills they can readily put to use. A nationally recognized training company writes "His workshops are an effective blend of presentation and hands-on participation. And his caring, energetic training style is a plus you'll appreciate." Often described as the "Best there is to offer", John brings laughter, fun and most of all his ability to get others to learn.
John's experience spans over 35 years in the financial industry, 30 years in management, and over 40 years of customer relations and "real world" experiences, provide a new learning dimension to each of his programs. His teaching experience includes over 4 years at the College level and over 30 years as a presenter of seminars which makes his programs tops.
John was the youngest branch manager in the history of one of the largest California Banks and recognized early the importance of customer service. From over 2000 employees, he was ranked in the top 10% for providing the best in customer service. He is an alumnus of the University Of Southern California and the University of San Diego.
Elaine Ziegler, Senior Vice President, Human Resources for a major financial institution writes, "His enthusiasm and ability to stimulate interest in the subject matter are exceptional. His presentation skills are outstanding and have been continuously rated superior by training participants!"